FAQ
Custom and personalized orders
I accept most custom orders but will need to collect information from you. Custom order will need a few extra days to create so please plan accordingly. Once I receive the required information, I will get to work ASAP! When your item is completed, I will send you photos and confirm that you are happy with your purchase. From that point, all you should do is submit payment within 24 hours of the item listing.
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Sizing details
All items have the measurements included either in the description or in the images (many items are pictured next to a ruler as a size reference. Rings are adjustable and can fit on adult sized fingers. The chain lengths are generally 20" unless otherwise noted. Please message me if you need a longer or shorter size
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Care instructions
Each tiny item is stronger than you think (but not indestructible!). These miniatures are crafted primarily from polymer clay which forms a hard-plastic type material once is baked. However, try to avoid dropping them or hitting them against a hard surface.
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Important Information
1. Pricing on each listing are for only one item unless otherwise stated.
2. As adorable as these miniatures are, they are not made for tiny hands. Items are not toys so please do not let little ones play with them.
3. All miniatures are for decorative purposes only. Even though some may look delicious, they are not edible (or tasty!)
4. Do not place under extreme heat or submerge in water for long periods of time. Most pieces are sealed with a polyurethane coat but heat or water may ultimately damage the piece.
5 Every item is hand crafted individually so please expect slight variances to occur with every piece. This does not mean that the quality of you item will suffer, only that you will have a one of a kind piece!
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Gift wrapping and packaging
All items are packaged securely in a black jewelry gift box with ribbon and wrapped in bubble wrap to prevent damage. Items are beautifully packaged and are all set to be given away as a gift (or to give to yourself as a gift!).
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Wholesale availability
I do not currently offer wholesale options but please contact me if you need a large quantity of any item so that we can discuss pricing options.
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Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
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Estimated shipping times
North America: 5-10 business days
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 3-5 business days
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I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
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Payment options
Secure options:
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Visa
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Master Card
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American Express
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Discover
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PayPal.
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Returns & exchanges
I gladly accept returns, exchanges, and cancellations.
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Just contact me within: 14 days of delivery
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Ship items back to me within: 30 days of delivery
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Request a cancellation within: 24 hours of purchase
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The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalized orders
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Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Questions about your order?
Please contact me if you have any problems with your order.
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Privacy policy
I will only use your shipping and billing address, and contact information
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To communicate with you about your order
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To fulfill your order
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For legal reasons (like paying taxes)